How to Fix Chromebook Keyboard 2022 (3 Methods Unlock, Reset and Restart) – PC Webopaedia (2023)

How to Fix Chromebook Keyboard 2022 (3 Methods Unlock, Reset and Restart)

You might be having problems with your Chromebook’s keyboard. Not to worry, we have compiled some solutions to help you troubleshoot them.

Below you will see some of the most frequent issues consumers have with their hardware that runs Chromebook OS and a few that are less common. You don’t have to go out and buy yourself a new laptop. Keep calm and Chrome on.

Chromebook-powered devices, like the Samsung Chromebook 4 are generally less problematic than their counterparts. If it does encounter problems, Chromebook OS has troubleshooting solutions available offline.

Chrome, after all, is powered by Google. Most likely, the same search engine that led you here.

Let’s start with one of the most straightforward issues to rectify – Unlocking your Chromebook Keyboard when it’s locked.

Table of Contents

  • 1 Chromebook Keyboard Locked: How to Unlock
    • 1.1 Unlock Chromebook Keyboard
      • 1.1.1 Why Does My Chromebook Lock My Keyboard?
      • 1.1.2 How to Lock My Chromebook Keyboard
  • 2 How to Reset Chromebook Keyboard
    • 2.1 How to EC Reset Chromebook Keyboard
  • 3 How to Restart Chromebook with Keyboard
      • 3.1.1 How to Restart Chromebook with Keyboard
  • 4 Final Words

Chromebook Keyboard Locked: How to Unlock

If none of the keys on your Chromebook keyboard are working, chances the keys are not broken – the keyboard is locked.

Your keyboard may seemingly be unresponsive when in fact, it’s only following orders. If you accidentally got your Chromebook keyboard locked, you can easily undo this by unlocking it.

Unlock Chromebook Keyboard

You will have two indications that your keyboard is locked –

  1. You are diverted back into your Log-in page.
  2. All of your keys are unresponsive.

You can unlock your Chromebook’s keyboard by typing in your user password. That’s all you have to do to gain back control of your device.

Why Does My Chromebook Lock My Keyboard?

Well, it’s for your safety to avoid any accidental key presses. It’s an added layer of security for users to enjoy.

It’s also helpful when you have playful kids and curious pets in the range of your device. You won’t have to delete an infinite number of letters or numbers when you get back to your documents after getting coffee.

The worst-case scenario would be your documents getting deleted entirely.

Trust us. It’s a valuable function to have.

You can lock your keyboard in various ways.

How to Lock My Chromebook Keyboard

Here are your options:

  1. Click these keys together “CTRL + SHIFT + LOCK

Suppose anyone gets any ideas of snooping through your files while you go to the bathroom. This will keep your apps running in the background while your display is brought back to the sign-in page. It is useful in using your laptop in public areas outside or inside your home.

Not today, mom.

  1. Press down on “LOCK” for at least two seconds

This doesn’t only lock your keyboard. It locks your device altogether. Varying from one device to another, locking your device may pause your apps from running in the background.

  1. Click the “Power Button” until a window prompts and select “LOCK

This locks your device by putting it in sleep mode. Upon waking your device, depending on your Accessibility, it may require a Google PIN or your Google Password to unlock.

It’s a different story if only a few of your keys are working. It may not be locked at all. You might be experiencing what auto-tuned singers like to call “technical difficulties.”

No worries, Mariah Carey, we have the answers written in the section below.

How to Reset Chromebook Keyboard

There are various reasons why some of your keys aren’t registering, one of which might be dirt caught in your hardware.

When there’s an obstruction within keys, such as dust or crumbs, some of your keys may not register. Try dusting away at your keyboard first, turning it upside down, and jimmying out any possible debris caught within. If that fixes the issue, you might consider buying a keyboard protector.

The Keyboard Cover for Acer CB315 makes a vibrant and functional addition to your Chromebook. It comes in many colors and will protect your keyboard from the next time you decide to have lunch at your desk.

If cleaning out your hardware doesn’t rectify the situation, we can try executing an EC Reset your device instead.

How to EC Reset Chromebook Keyboard

Performing an EC (embedded control) Reset on your device will flush out the current powering your device. It’s like rebooting its systems to revitalize power distribution. Follow the steps below to perform it on your device.

  1. Completely Shut Down your Chromebook

DO NOT just restart it or set it to sleep. Shut it down.

  1. Press down on the Refresh Key

DO NOT tap on it. Press it down entirely until Step 5.

  1. Simultaneously hold down the Power Button

DO NOT release it immediately. Press down on it until Step 6.

  1. Hold down the two keys for ten seconds

You have a finger pressing down on both the Refresh Key and Power Button by this time. Maintain that position for at least ten seconds.

  1. Release the Refresh Key first

Before the next step, you can now let go of the Refresh Key.

  1. Release the Power Button next

You can now let go of the Power Button, too.

If you have followed these steps precisely and accordingly, your Chromebook will restart, and all the EC power will be flushed out.

If you want to start with the simplest and quickest way out – a simple Restart might do the job.

How to Restart Chromebook with Keyboard

Have you ever called a manufacturer’s hotline and heard the phrase, “have you tried turning it off and on again?”

Well, have you?

A computer’s R&R stands for Restart & Refresh. Sometimes, we spend too much time at work and look for a bit of R&R to revitalize our minds and bodies. Our computers need that, too, except their R&R doesn’t stand for “rest and relaxation” like ours.

Restart & Refresh Your Chromebook

Restart your device to refresh its internal mechanism. Giving your computer a little R&R might solve a lot of other issues you might be having, like glitching, lagging, and delayed response times.

How to Restart Chromebook with Keyboard

On your keyboard, press down on “CTRL + SHIFT + Q(2x)

  1. Press and hold down CTRL
  2. Press and hold down SHIFT
  3. Tap Q twice

This should restart your device without you having to use your mouse. This is especially helpful when your screen is frozen.

If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option.

If you are having trouble finding the cursor on your screen, perhaps change it to something larger or a color that stands out more. We have a short guide on how to change your Chromebook Cursor Color.

Final Words

We hope this article helped you resolve any keyboard issues you might be having with your Chromebook.

In case you missed it, as we have mentioned above, Chromebook offers offline access to troubleshooting common issues users have encountered with their devices.

Among its many perks are its offline FAQ database. However, added layers of security are what most find appealing about Chromebook OS powered devices. Who doesn’t want extra data protection for their personal and professional files?

If you want to check out Chromebook devices that are available on the market today, we found these to be some of the best.

The ASUS Chromebook 14inch is an exciting device for professionals and students. Its lightweight and ergonomic design fit most laptop bags, ideal for commuters. It’s also suited for those working and studying online, with its built-in webcam and Google Class-ready software.

The HP Chromebook is also a more budget-friendly option for students. Its design is equally ergonomic and provides students with the same perks any Chromebook OS device offers. Its battery life is also competitive with larger devices. It is a suitable inexpensive alternative.


How do I fix my keyboard glitch on my Chromebook? ›

If you have other problems with your keyboard, try these steps:
  1. Turn off the Chromebook and then turn it back on.
  2. Use the keys while you browse as a guest. ...
  3. Complete a hard reset on your Chromebook hardware.
  4. If the owner account has problems, perform a factory reset on the Chromebook.

How do I change my keyboard keys back to normal on Chromebook? ›

To change the Chromebook keyboard back to US settings, press Ctrl + Spacebar again. This keyboard combination is used to switch back and forth between US and INTL keyboards. If Ctrl + Spacebar toggles to something other than US, then it is possible a different keyboard has been added and selected.

Why is my Chromebook keyboard messed up? ›

You probably have changed your keyboard layout inadvertently. You should check your keyboard configuration settings under the language and regions section in the control panel. There you will be able to see if your configuration has changed, and change it back if it has.

How do you reset a Chromebook to unlock everything? ›

Factory reset your Chromebook
  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash. Continue.
  5. Follow the steps that appear and sign in with your Google Account. ...
  6. Once you've reset your Chromebook:

How do I fix my keyboard glitch? ›

Click on the Windows icon in your taskbar and choose Settings. Search for “Fix keyboard” using the integrated search in the Settings application, then click on “Find and fix keyboard problems.” Click the “Next” button to start the troubleshooter. You should see that Windows is detecting issues.

How do I change Ctrl Shift QQ? ›

About This Article
  1. Navigate to "chrome://extensions/" in Google Chrome.
  2. Click the icon with three lines (☰) in the upper-left corner.
  3. Click Keyboard Shortcuts.
  4. Locate a harmless extension and click the pencil icon next to it.
  5. Press "Ctrl+Shift+Q" to override the keyboard shortcut with a harmless extension.
30 Sept 2022

How do you press F10 on a Chromebook? ›

Use Keyboard Shortcuts to Access Function Keys
  1. To temporarily use top-row keys as function keys on your Chromebook, press and hold the Search/Launcher key. ...
  2. To use an F1-F9 function, press the Search/Launcher + 1-9 keys.
  3. To use F10, press the Search/Launcher + 0 keys.

Why is my keyboard suddenly acting weird? ›

Some laptop keyboard will behave erratically when NumLock is turned on. Disable NumLock by pressing Fn + the Numlock key on your laptop and see if the issue persists. You can also try to press Ctrl + Shift to see if you've not accidentally toggled a scrambled keyboard.

Why are my keyboard settings messed up? ›

Your keyboard might type the wrong characters due to malware infections. Remember, keyloggers are common and they can change your keyboard settings. Keyloggers are often undetected, but they can cause various keyboard issues. Check out a good antivirus guide for software recommendations.

Why is my keyboard typing the wrong things? ›

Press "NumLock" or press "FN" + "NumLock" keys to make sure that it is disabled. Try typing again to see if your keys are fixed. If this doesn't fix your problem, you may have the wrong language selected. Switch between your active keyboard layouts.

How do I remove a school administrator from my Chromebook? ›

To Get Rid Of Administrator On Chromebook. Simply go to the Chromebook sign-in screen, where you will see a list of profiles. Select the user you want to remove and click on the down arrow next to the profile name. Finally, select remove the user, and the computer will remove the user.

What is a hard reset on Chromebook? ›

To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. Try a hard reset only after other ways to fix the problem have failed. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder.

How do I unlock my keyboard to type again? ›

How to Fix a Keyboard That's Locked
  1. Restart your computer. ...
  2. Turn off Filter Keys. ...
  3. Try your keyboard with a different computer. ...
  4. If using a wireless keyboard, replace the batteries. ...
  5. Clean your keyboard. ...
  6. Check your keyboard for physical damage. ...
  7. Check your keyboard connection. ...
  8. Update or reinstall the device drivers.
18 Jun 2022

What keys unlock keyboard? ›

If you press the NumLock key on the keyboard, pressing the right-side number keys cannot work since they are locked. To unlock the key characters on the keyboard, turn off the NumLock Key by pressing it again.

What are sticky keys? ›

Sticky Keys is a feature in Windows that allows modifier keys like Ctrl and Shift to remain active even when you're not pressing them. This can help users with physical impairments, who have trouble pressing two keys at a time (like using Shift to make uppercase letters).

What does Ctrl Shift QQ do on Chromebook? ›

Ctrl + Shift + Q – Log out of your Chromebook. Press the key combination twice to quit. Alt + E – Open the Chrome browser's menu. This only works if a Chrome browser window is open and focused.

What is Ctrl Shift H? ›

Ctrl+Shift+A. Hide the selected text. Ctrl+Shift+H. Apply bold formatting.

What does Ctrl Shift ZZ? ›

Ctrl + ⇧ Shift + Z , or Ctrl + Y. Same as undo, when undo is exhausted, it redoes. Move the cursor after one or more undos, and further undos will be redos.

What is the function of F1 F2 and F3 buttons in keyboard? ›

F1 – Opens the Help screen for almost every program. F2 – Allows you to rename a selected file or folder. F3 – Opens a search feature for an application that is active at the moment. F4 – Alt + F4 closes the active window.

What does Ctrl Alt D do on a Chromebook? ›

Page & web browser
Page upAlt + Up arrow
Open the link in a new tab in the backgroundPress Ctrl and click a link
Save the link as a bookmarkDrag link to bookmarks bar
Save your current webpage as a bookmarkCtrl + d
Save all open pages in your current window as bookmarks in a new folderShift + Ctrl + d
29 more rows

What is Ctrl F5 Chromebook? ›

Take a screenshot: Press Ctrl + Show windows (or Ctrl + F5). • Take a partial screenshot: Press Shift + Ctrl + Show windows (or Shift + Ctrl + F5), then. click and drag.

What does Ctrl Alt D do? ›

Accessibility shortcuts can help you use your PC with a keyboard or assistive device.
Magnifier keyboard shortcuts.
Press this keyTo do this
Ctrl + Alt + FSwitch to full screen view
Ctrl + Alt + LSwitch to lens view
Ctrl + Alt + DSwitch to docked view
11 more rows

What key is Fn? ›

(FuNction key) A keyboard modifier key that works like a Shift key to activate a second function on a dual-purpose key. Commonly found on laptop keyboards, the Fn key is used to control hardware functions such as screen brightness and speaker volume.

Is it illegal to Unenroll a school Chromebook? ›

Yes you will get in trouble if you unenroll your school chrome book. It's loaned to you to do your school work. If you do something stupid like unenroll it you may forfeit having a school one to borrow in which case your parents would have to buy you one or you could just fail.

How do I remove my administrator? ›

How to Delete an Administrator Account in Settings
  1. Click the Windows Start button. This button is located in the lower-left corner of your screen. ...
  2. Click on Settings. ...
  3. Then choose Accounts.
  4. Select Family & other users. ...
  5. Choose the admin account you want to delete.
  6. Click on Remove. ...
  7. Finally, select Delete account and data.
6 Jun 2022

What do I do if my Chromebook is locked by administrator? ›

press esc+refresh(↩)+power, and then press ctrl+d and then press enter (or space if you are on another type of Chromebook) then wait.

What buttons restart your Chromebook? ›

While logged in, hold the keys; Ctrl+Reload+Power, this will reboot the device and the hardware, the device should now function normally. If the Chromebook is powered off, Press and hold Reload + tap Power, when the Chromebook starts up, release the Reload key and the device should now function normally.

What is refresh key on Chromebook? ›

Refresh button is labeled with a circular arrow icon. You can also use the shortcut key Ctrl+R to refresh your Chromebook.

How do you master reset a Chromebook? ›

Factory reset your Chromebook with keyboard
  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash. Continue.
  5. Follow the steps that appear and sign in with your Google Account. ...
  6. Once you've reset your Chromebook:
23 May 2022

How do I bypass disabled mode on Chromebook? ›

Unscrew your Chromebook back cover. Unscrew the battery and unplug the power cord connecting the battery and the motherboard. Open your Chromebook and press the power button for 30 seconds. This should bypass the admin block.

Where is reset hole on Chromebook? ›

Most Chromebooks don't have a dedicated 'reset' button (some provide other options we'll cover in a moment) the default method is to hold the 'refresh' button and tap the power button. Your Chromebook should instantly restart.

How do I take the lock off my Chromebook? ›

Here's how:
  1. Launch Chrome.
  2. Go to the “People” section.
  3. Go to “Screen lock” and log in with your credentials if it prompts you to.
  4. Toggle the option “Show lock screen when waking from sleep” to OFF.
  5. Exit the page.
23 Aug 2019

How do I fix keyboard random letters on Chromebook? ›

If your chromebook is typing unintended characters, an alternate keyboard might be configured--ctrl+shift+space cycles through all of keyboard languages enabled. If the problem persists, try a browser reset/reset settings.

Why are my keyboard keys glitching? ›

As keyboards get used and wear down over time, some of the keys can begin to stick during a keystroke. Sometimes it's a physical sticking, where the keys don't release back to their normal position after you press them, causing the keyboard to repeat those keys.

Why is my keyboard being glitchy? ›

Update or Reinstall the Keyboard Driver

Your system's driver tells your PC how to handle external hardware like your keyboard. If your keyboard's driver is outdated, your computer will struggle to communicate with the hardware. As such, an outdated driver is a possible cause of your keyboard input lag.

How do you hard reset a Chromebook? ›

Hard reset your Chromebook
  1. Turn off your Chromebook.
  2. Press and hold Refresh + tap Power .
  3. When your Chromebook starts up, release Refresh .

Why is my keyboard repeating what I type? ›

By default, when you hold down a key on your keyboard, the letter or symbol will be repeated until you release the key. If you have difficulty picking your finger back up quickly enough, you can disable this feature, or change how long it takes before key presses start repeating, or how quickly key presses repeat.

Why is laptop keyboard locked? ›

You may have inadvertently pressed a key combination that causes your keyboard to hibernate (this is especially true on a laptop), of your keyboard, may not be properly connected to your system. If using a wireless keyboard, it's possible that there's a connection problem.

How do you unlock a keyboard that is locked? ›

Press your lock keyboard shortcut

You may also have a padlock icon, but in some cases this locks the PC rather than your keyboard. You can look at your laptop's manual if you're unsure. Once you've identified the right F-button, hold the Fn key on your keyboard and then press it.

How do you update keyboard? ›

Open up the Google Play Store app and search for Gboard. 2. Tap on Gboard, and if you see the word "Open" in a green box, you already have the most up-to-date version. If you see the word "Update," tap it and the updating process will begin.

What is the common problem of keyboard? ›

Hardware problem

If there are certain keys that are not working properly or becoming unresponsive slowly then dust can be a reason behind that failure. Turn the keyboard upside down to release the dust off from the keyboard. If that does not work, then buy a jet spray to get the job done for the same issue.

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