STIHL USA Contact Form | STIHL Support (2023)

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'); var newInput = StihlPortalHelpers.htmlToElements(''); newDiv2.appendChild(newInput); var newTd2 = StihlPortalHelpers.htmlToElements('

'); newTd1.appendChild(newDiv1); newTd1.appendChild(newDiv2); newTr.appendChild(newTd1); newTr.appendChild(newTd2); $("tbody")[0].prepend(newTr); } //checkOrderNumber , checkOrderNumber: function () { var orderNumber = $("#stihl_orderid_input").val().trim().replaceAll(' ', ''); if (orderNumber) { var s_src = "/" + contactUsForm.globalVariables.language + "/stihl-csp-ordernumberexists/?ordernumber=" + orderNumber; $.getJSON(s_src).then( function (data) { if (data && data.length > 0) { $("#stihl_ordernumbermsg").toggleClass("hidden", true); $("#stihl_orderid_name").val(data[0].ordernumber); $("#stihl_orderid").val(data[0].orderid); $("#stihl_orderid_entityname").val("salesorder"); } else { $("#stihl_ordernumbermsg").toggleClass("hidden", false); $("#stihl_ordernumbermsg").text("Order number not exists !"); $("#stihl_orderid_name").val(""); $("#stihl_orderid").val(""); $("#stihl_orderid_entityname").val(""); $("#stihl_orderid_input").focus() } } ); } else { $("#stihl_ordernumbermsg").toggleClass("hidden", true); $("#stihl_orderid_name").val(""); $("#stihl_orderid").val(""); $("#stihl_orderid_entityname").val(""); } } //checkAccountByNumber , checkAccountByNumber: function () { $("#stihl_accountnumbermsg").toggleClass("hidden", true); var accountNumber = $("#stihl_accountno").val().trim(); if (accountNumber) { var s_src = "/" + contactUsForm.globalVariables.language + "/stihl-csp-accountexists/?accountnumber=" + accountNumber; $.getJSON(s_src).then( function (data) { if (data && data.length > 0) { $("#stihl_accountnumbermsg").toggleClass("hidden", true); $("#stihl_accountnumberinfo").toggleClass("hidden", true); //document.getElementById("InsertButton").disabled = false; contactUsForm.globalVariables.validAccount = true; contactUsForm.functions.checkInserButton(); } else { contactUsForm.globalVariables.validAccount = false; contactUsForm.functions.checkInserButton(); //document.getElementById("InsertButton").disabled = true; $("#stihl_accountnumbermsg").toggleClass("hidden", false); $("#stihl_accountnumberinfo").toggleClass("hidden", false); $("#stihl_accountno").focus() } } ); } } , createSearchResultElement: function () { var searchEmailResultContainer = document.createElement("div"); searchEmailResultContainer.id = "searchEmailResultContainer"; searchEmailResultContainer.className = ("hidden col-xs-12 col-sm-12 col-md-12"); var searchEmailResultDummy = document.createElement("div"); searchEmailResultDummy.id = "searchEmailResultDummy"; searchEmailResultDummy.className = ("hidden-sm-down col-md-3"); var searchEmailResult = document.createElement("div"); searchEmailResult.id = "searchEmailResult"; searchEmailResult.className = ("col-xs-12 col-sm-12 col-md-9"); var searchEmailResultCloseBtn = document.createElement("div"); searchEmailResultCloseBtn.className = ("StihlCloseBtn"); searchEmailResultCloseBtn.id = "StihlSearchEmailResultCloseBtnId"; searchEmailResult.appendChild(searchEmailResultCloseBtn); var searchEmailResultText = document.createElement("div"); searchEmailResultText.innerText = SolrSearchResultText; searchEmailResultText.id = "searchEmailResultText"; var searchEmailResultList = document.createElement("div"); searchEmailResultList.id = "searchEmailResultList"; searchEmailResult.appendChild(searchEmailResultText); searchEmailResult.appendChild(searchEmailResultList); searchEmailResultContainer.appendChild(searchEmailResultDummy); searchEmailResultContainer.appendChild(searchEmailResult); var fieldset = $('#title').closest('fieldset'); fieldset.append(searchEmailResultContainer); } , textAreaCounterManager: function () { var textArea = document.getElementById("description"); var decrementSpanCounter = document.getElementById("decrementSpanCounter"); var currentTextLenght = textArea.value.length; decrementSpanCounter.innerHTML = "" + 8000 - currentTextLenght; } , sortSelectOptions: function (selectName) { var options = $(selectName + " option"); var currentSelect = $(selectName); var currentVal = currentSelect.val(); var normalizeString = function (inputElement) { return inputElement.text.toUpperCase().replace("Ä", "AE").replace("Ö", "OE").replace("Ü", "UE"); }; options.sort(function (a, b) { var A = normalizeString(a); var B = normalizeString(b); if (A > B) return 1; else if (A < B) return -1; else return 0; }); currentSelect.empty().append(options); currentSelect.val(currentVal); } //filters case category by PublicationChannel , filterCaseCategories: function (publicationChannelCode) { var result = contactUsForm.globalVariables.CaseCategoryMappings.reduce(function(s, item) { var portalparameters = JSON.parse(item.stihl_portalparameters); if(portalparameters && portalparameters.stihl_publicationchannelscode && portalparameters.stihl_publicationchannelscode.includes(parseInt(publicationChannelCode))){ item.portalparameters = portalparameters; s.push(item); } return s; }, []); contactUsForm.globalVariables.CaseCategoryMappings = result; } //filters case category localization by CaseCategoryMappingID , filterCaseCategoryLocalization: function () { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { let foundItems = contactUsForm.globalVariables.CaseCategoryMappings.find(function(element){ if (element.stihl_casecategorymappingid === item.stihl_casecategorymappingid){ return element; } }); if(foundItems){ s.push(item); } return s; }, []); contactUsForm.globalVariables.CaseCategoryLocalization = result; } //filters sub category for main category , getSubCategories: function (maincategoryvalue) { var result = contactUsForm.globalVariables.CaseCategoryMappings.reduce(function(s, item) { if (item.stihl_casesubcategorycode && item.stihl_casesubcategorycode.Value && item.stihl_casemaincategorycode && item.stihl_casemaincategorycode.Value && !item.stihl_casesubsubcategorycode){ if (item.stihl_casemaincategorycode.Value.toString() === maincategoryvalue) { s.push(item); //s.push(item.stihl_casesubcategorycode.Value.toString()); } } return s; }, []); return result; } //get localization for main categories , getMainCategoryLocalizations: function () { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; if (!item[s_casesubcategorycode] && item[s_casemaincategorycode]){ if (StihlPortalHelpers.isJsonString(item.stihl_value)){ var caseLocalization = JSON.parse(item.stihl_value); if(caseLocalization && caseLocalization.Name && caseLocalization.HelpText){ var localization = {"value": item[s_casemaincategorycode].Value.toString(), "name": caseLocalization.Name, "helptext": caseLocalization.HelpText}; s.push(localization); } } } return s; }, []); return result; } //onChangeCountrycode , onChangeCountrycode: function (value){ contactUsForm.globalVariables.RegioncodeSelect.clear(); contactUsForm.globalVariables.RegioncodeSelect.disable(); document.getElementById("stihl_regioncode").disabled = true; contactUsForm.functions.filterRegion(value); var regioncodeValue = $("#stihl_regioncode").children("option:selected").val(); if(regioncodeValue){ contactUsForm.globalVariables.RegioncodeSelect.setValue(regioncodeValue); } } //onChangeProducttypecode //, onChangeProducttypecode: function (value){ // if (value != "100000999") { // contactUsForm.functions.showField("productserialnumber"); // } //} //getHiddenMainCategories , getHiddenMainCategories: function () { var s = []; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { if(item[s_casemaincategorycode] && !item[s_casesubcategorycode]){ if (!item.stihl_publicationchannelscodelist || !item.stihl_publicationchannelscodelist.includes(parseInt(contactUsForm.globalVariables.publicationChannel))) { s.push(item[s_casemaincategorycode].Value.toString()); } } return s; }, []); return result; } //getHiddenSubCategories , getHiddenSubCategories: function () { var s = []; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { if (!item.stihl_publicationchannelscodelist || !item.stihl_publicationchannelscodelist.includes(parseInt(contactUsForm.globalVariables.publicationChannel))) { if(item[s_casemaincategorycode] && item[s_casesubcategorycode]){ s.push(item[s_casesubcategorycode].Value.toString()); } } return s; }, []); return result; } //get localization for sub categories , getSubCategoryLocalizations: function (maincategoryvalue) { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; if (item[s_casesubcategorycode] && item[s_casemaincategorycode]){ if (item[s_casemaincategorycode].Value.toString() === maincategoryvalue) { if (item.stihl_value && StihlPortalHelpers.isJsonString(item.stihl_value)){ var jsonLocalization = JSON.parse(item.stihl_value); var localization = {"value": item[s_casesubcategorycode].Value.toString(), "name": jsonLocalization.Name, "helptext": jsonLocalization.HelpText}; s.push(localization); } } } return s; }, []); return result; } //onChangeSupportArea , onChangeSupportArea: function (value){ contactUsForm.functions.hideField("productserialnumber"); $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); if (value === "100000001") { contactUsForm.functions.showField("productserialnumber"); } else if(value === "100000000"){ $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); } else{ contactUsForm.functions.showField("productserialnumber"); $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); } } //onChangeMainCategory , onChangeMainCategory: function (value){ //contactUsForm.globalVariables.ProducttypecodeSelect.clear(); contactUsForm.globalVariables.CasesubcategorycodeSelect.clear(); //if(value === "100000001" && contactUsForm.globalVariables.currentLocation.toLowerCase() === "de-de"){ // $("#stihl_producttypecode_label").parent().toggleClass("hidden", false); // $("#stihl_producttypecode").parent().toggleClass("hidden", false); //} //else{ // $("#stihl_producttypecode_label").parent().toggleClass("hidden", true); // $("#stihl_producttypecode").parent().toggleClass("hidden", true); // contactUsForm.globalVariables.ProducttypecodeSelect.setValue("100000999"); //} contactUsForm.functions.setSubCategory(value); //if(value === "100000009"){ // $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); //} //else{ // $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); //} } //change standard select to custom select , changeSelect: function () { if ($("#stihl_countrycode").length ){ contactUsForm.globalVariables.CountrycodeSelect = new Select('#stihl_countrycode',{ filtered: 'true', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeCountrycode, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_countrycode" }); contactUsForm.globalVariables.CountrycodeSelect.enable() } if ($("#stihl_regioncode").length ){ contactUsForm.globalVariables.RegioncodeSelect = new Select('#stihl_regioncode',{ filtered: 'true', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_regioncode" }); }// if ($("#stihl_producttypecode").length ){// contactUsForm.globalVariables.ProducttypecodeSelect = new Select('#stihl_producttypecode',{// filtered: 'false',// filter_threshold: 30,// filter_placeholder: 'Filter ...',// onChange: contactUsForm.functions.onChangeProducttypecode,// hiddenValues: "100000999",// hideEmptyValues: true,// customClassName: "stihl_select",// customData: "stihl_producttypecode"// });// contactUsForm.globalVariables.ProducttypecodeSelect.enable();// } if ($("#stihl_supportareacode").length ){ $.getJSON("/snippetbylocale/?locale=de-de&name=/Stihl/eMail/Options/stihl_supportareacode").then(function(data) { $("#stihl_supportareacode > option").each(function() { let found = data.find(x => x.name === "/Stihl/eMail/Options/stihl_supportareacode/" + this.value); if(found){ this.text = found.value; } }); }); let hiddenSupportAreas = contactUsForm.globalVariables.hiddenSupportAreaOptions.split(","); //Filter Options let hiddenOptions = hiddenSupportAreas.filter(function(elem){ if(elem.indexOf("@") === -1){ return elem; } if(elem.indexOf("@" + currentLocale.toLowerCase()) >= 0){ return elem; } }) hiddenOptions = hiddenOptions.map(function(elem){ return elem.split("@")[0]; }) let hiddenValues = hiddenOptions.join(","); currentLocale.toLowerCase() contactUsForm.globalVariables.SupportareacodeSelect = new Select('#stihl_supportareacode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeSupportArea, hiddenValues: hiddenValues, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_supportareacode" }); contactUsForm.globalVariables.SupportareacodeSelect.enable(); } if ($("#stihl_casemaincategorycode").length ){ contactUsForm.globalVariables.CasemaincategorycodeSelect = new Select('#stihl_casemaincategorycode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeMainCategory, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_casemaincategorycode" }); contactUsForm.globalVariables.CasemaincategorycodeSelect.setSort(contactUsForm.globalVariables.CasemaincategorySorting); contactUsForm.globalVariables.CasemaincategorycodeSelect.enable(); } if ($("#stihl_casesubcategorycode").length ){ contactUsForm.globalVariables.CasesubcategorycodeSelect = new Select('#stihl_casesubcategorycode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_casesubcategorycode" }); } if ($("#leadsourcecode").length ){ contactUsForm.globalVariables.LeadsourcecodeSelect = new Select('#leadsourcecode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "leadsourcecode" }); contactUsForm.globalVariables.LeadsourcecodeSelect.enable(); } } //show/hide main cateories , setMainCategory: function () { var mainCategoryLocalizations = contactUsForm.functions.getMainCategoryLocalizations() var hiddenMainCategories = contactUsForm.functions.getHiddenMainCategories() var maincategories = []; let maincategoriesObject = []; contactUsForm.globalVariables.CaseCategoryMappings.forEach(function(elem){ if(elem.stihl_casemaincategorycode && !elem.stihl_casesubcategorycode && !elem.stihl_casesubsubcategorycode && !maincategories.includes(elem.stihl_casemaincategorycode.Value.toString())){ maincategories.push(elem.stihl_casemaincategorycode.Value.toString()); maincategoriesObject.push(elem); } }); var visibleCount = 0; var visibleValue = null; $('#stihl_casemaincategorycode > option').each(function() { if (maincategories.includes(this.value) && !hiddenMainCategories.includes(this.value)) { $(this).show() visibleCount += 1; visibleValue = this.value; //replace label by localization var value = this.value; const o_found = mainCategoryLocalizations.find(function(element){ if (element.value === value){ return element; } }); //const o_found = mainCategoryLocalizations.find(element => element.value === this.value ); if (o_found) { this.innerHTML = o_found.name; this.label = o_found.name; } } else { $(this).hide(); } }); document.getElementById("stihl_casesubcategorycode").disabled = true; //sort Main Category maincategoriesObject.sort(function (a, b) { if (!a.stihl_portalsortorder || !b.stihl_portalsortorder){ return 1; } else{ return a.stihl_portalsortorder > b.stihl_portalsortorder ? 1 : -1; } }); let sortedValues = maincategoriesObject.map(function (item) { return item.stihl_casemaincategorycode.Value.toString(); }); //set sorting if (contactUsForm.globalVariables.CasemaincategorycodeSelect && sortedValues){ contactUsForm.globalVariables.CasemaincategorySorting = sortedValues; contactUsForm.globalVariables.CasemaincategorycodeSelect.setSort(sortedValues); } //set Value if (visibleCount == 1){ contactUsForm.globalVariables.CasemaincategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasemaincategorycodeSelect.setValue(visibleValue); contactUsForm.functions.hideField("stihl_casemaincategorycode"); $("#stihl_casesubcategorycode_label").text($("#stihl_casemaincategorycode_label").text()) } else if(contactUsForm.globalVariables.casemaincategorycodeValue){ contactUsForm.globalVariables.CasemaincategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasemaincategorycodeSelect.setValue(contactUsForm.globalVariables.casemaincategorycodeValue); } if(contactUsForm.globalVariables.producttypecodeValue){ contactUsForm.globalVariables.ProducttypecodeSelect.buildOptions(); contactUsForm.globalVariables.ProducttypecodeSelect.setValue(contactUsForm.globalVariables.producttypecodeValue); } } //show/hide sub cateories depending on main category , setSubCategory: function (mainValue) { if (mainValue){ var subCategoryLocalizations = contactUsForm.functions.getSubCategoryLocalizations(mainValue); var subCategories = contactUsForm.functions.getSubCategories(mainValue); var hiddenSubcategories = contactUsForm.functions.getHiddenSubCategories(mainValue); var visibleCount = 0; var visibleValue = null; $('#stihl_casesubcategorycode > option').each(function() { let actualValue = this.value; let itemExists = subCategories.find(function(item){ if(item.stihl_casesubcategorycode.Value && item.stihl_casesubcategorycode.Value.toString() === actualValue ){ return item; } }); if (itemExists && !hiddenSubcategories.includes(actualValue)) { $(this).show() visibleCount += 1; visibleValue = this.value; //replace label by localization var value = this.value; const o_found = subCategoryLocalizations.find(function(element){ if(element.value === value){ return element; } }); if (o_found && o_found.name) { this.innerHTML = o_found.name; this.label = o_found.name; } } else { $(this).hide(); } }); contactUsForm.globalVariables.CasesubcategorycodeSelect.enable(); document.getElementById("stihl_casesubcategorycode").disabled = false; } else { contactUsForm.globalVariables.CasesubcategorycodeSelect.disable(); document.getElementById("stihl_casesubcategorycode").disabled = true; } //sort Sub Category subCategories.sort(function (a, b) { if (a.stihl_portalsortorder && !b.stihl_portalsortorder){ return -1; } else if (!a.stihl_portalsortorder && b.stihl_portalsortorder){ return 1; } else{ return a.stihl_portalsortorder > b.stihl_portalsortorder ? 1 : -1; } }); let sortedValues = subCategories.map(function (item) { return item.stihl_casesubcategorycode.Value.toString(); }); //set sorting if (contactUsForm.globalVariables.CasesubcategorycodeSelect && sortedValues){ contactUsForm.globalVariables.CasesubcategorySorting = sortedValues; contactUsForm.globalVariables.CasesubcategorycodeSelect.setSort(sortedValues); } //set value if (visibleCount == 1){ contactUsForm.globalVariables.CasesubcategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasesubcategorycodeSelect.setValue(visibleValue); } else if(contactUsForm.globalVariables.casesubcategorycodeValue){ contactUsForm.globalVariables.CasesubcategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasesubcategorycodeSelect.setValue(contactUsForm.globalVariables.casesubcategorycodeValue); } window.StihlPortalHelpers.makeNotRequired("stihl_casesubcategorycode"); if (visibleCount > 0){ window.StihlPortalHelpers.makeRequired("stihl_casesubcategorycode", contactUsForm.globalVariables.validationMandatoryMessage); contactUsForm.functions.showField("stihl_casesubcategorycode"); contactUsForm.functions.setFieldRequired("stihl_casesubcategorycode", true); } else if (visibleCount === 0){ contactUsForm.functions.hideField("stihl_casesubcategorycode"); contactUsForm.functions.setFieldRequired("stihl_casesubcategorycode", false); } } //loads category mapping , loadCaseCategoryMappings: function () { if(document.getElementById("stihl_casemaincategorycode")){ document.getElementById("stihl_casemaincategorycode").disabled = true; document.getElementById("stihl_casesubcategorycode").disabled = true; //convert publicationchannelscodelist json to object contactUsForm.globalVariables.CaseCategoryLocalization.forEach(function (item) { if(item.stihl_publicationchannelscodelist){ if (StihlPortalHelpers.isJsonString(item.stihl_publicationchannelscodelist)){ item.stihl_publicationchannelscodelist = JSON.parse(item.stihl_publicationchannelscodelist); } } }); //contactUsForm.globalVariables.CaseCategoryMappings = result.value; $("#stihl_casemaincategorycode").prop( "disabled", false); element = document.getElementById("stihl_casemaincategorycode"); element.addEventListener("change", contactUsForm.functions.onChangeMainCategory, false); contactUsForm.functions.setMainCategory(); } } , addSubLineToForm: function () { var o_Elem = document.getElementById("stihl_SubHeadlineTextTemp"); if(o_Elem && o_Elem.innerText){ var o_main = $(".tab-column")[0]; var divSubline = document.createElement("div"); divSubline.id = "StihleMailSubHeadlineText"; divSubline.className = "pgph-1 col-xs-12 col-sm-11 col-md-11"; divSubline.innerHTML = o_Elem.innerHTML; o_main.insertBefore(divSubline, o_main.firstChild); } } , addDescriptionHelpText: function () { var o_Elem = document.getElementById("stihl_PreDescriptionMessageTemp"); if(o_Elem && o_Elem.innerText){ var descriptionField = document.getElementById("description"); descriptionField.placeholder = o_Elem.innerText; } } , removeFileFromList: function () { let index = contactUsForm.globalVariables.uploadFilelist.indexOfObject("name", this.value); contactUsForm.globalVariables.uploadFilelist.splice(index, 1); $(this).closest("li").remove(); } , title_keyup: function() { if(contactUsForm.globalVariables.isExternal === false){ contactUsForm.functions.runSearch(); } } , checkEmail: function() { var eMail = $("#emailaddress").val().trim(); if (StihlPortalHelpers.validateEmail(eMail)){ $("#stihl_emailmsg").toggleClass("hidden", true); } else { $("#stihl_emailmsg").toggleClass("hidden", false); $("#stihl_emailmsg").text("The e-mail format is invalid !"); $("#emailaddress").focus() } } , checkSerialNumber: function() { var serialNumber = $("#productserialnumber").val(); if (serialNumber && (isNaN(serialNumber) || serialNumber.length < 8 || serialNumber.length > 9)){ $("#stihl_serialnumbermsg").toggleClass("hidden", false); } else{ $("#stihl_serialnumbermsg").toggleClass("hidden", true); } } , runSearch: function () { clearTimeout(contactUsForm.globalVariables.timer); if (contactUsForm.globalVariables.suggestionSearchLanguages && contactUsForm.globalVariables.suggestionSearchLanguages.indexOf(currentLocale.toLowerCase()) > -1){ // wait for xxxx ms to search new data contactUsForm.globalVariables.timer = setTimeout(function() { contactUsForm.functions.search(); }, 500); } } , search: function (searchString) { //disable Search on Mobile device temporarily var bootstrapSize = contactUsForm.functions.getBootstrapDeviceSize(); //vorerst deaktiviert für Mobile, bis geklärt ist wie die DropDown Liste im Mobil-Gerät geschlossen werden soll if (bootstrapSize !== "xs"){ $("#searchEmailResultContainer").toggleClass("hidden", true); var searchOptions= {SolrUrl: SolrUrl, currentLocale: currentLocale, SolrResultCount: SolrResultCount, SolrSearchParams: SolrSearchParams, searchProducts:false, searchLinks:false}; var searchString= $("#title").val(); stihlSearch.functions.baseSearch("searchEmailResultList", searchOptions, searchString) .then(function(numFound){ //var searchEmailResultList = document.getElementById("searchEmailResultList"); //searchEmailResultList.style.visibility = "visible"; if(numFound > 0) { $("#searchEmailResultContainer").toggleClass("hidden", false); } }); } } , filterRegion: function (countrycode){ var requestUrl = "/getregionmapping/?countrycode=" + countrycode; $.getJSON(requestUrl).promise() .then(function(result){ $('#stihl_regioncode > option').each(function() { var itemFound = result.find(elem => { return elem.stihl_regioncode === this.value }) if (itemFound) { $(this).show() } else { $(this).hide(); } }); contactUsForm.globalVariables.RegioncodeSelect.enable(); document.getElementById("stihl_regioncode").disabled = false; //set value if(contactUsForm.globalVariables.RegioncodeSelect){ contactUsForm.globalVariables.RegioncodeSelect.setValue(contactUsForm.globalVariables.regioncodeValue); } }); } ,removeSecondColumn: function(){ var contentMoveTo = document.getElementById("stihl_address1_street"); var contentMoveFrom = document.getElementById("stihl_address1_houseno_label"); if (contentMoveTo && contentMoveFrom){ $(contentMoveTo.parentNode.parentNode).append(contentMoveFrom.parentNode.parentNode.innerHTML); $(contentMoveTo.parentNode.parentNode).attr("colspan", 2); $(contentMoveFrom.parentNode.parentNode).empty(); $(contentMoveFrom.parentNode.parentNode).remove(); } } , setFieldRequired: function(fieldName, required){ $("#" + fieldName + "_label").parent().toggleClass("customRequired", required); $("#" + fieldName + "_label").parent().toggleClass("required", required); } , hideField: function(fieldName){ $("#" + fieldName + "_label").parent().toggleClass("hidden", true); $("#" + fieldName).parent().toggleClass("hidden", true); } , showField: function(fieldName){ $("#" + fieldName + "_label").parent().toggleClass("hidden", false); $("#" + fieldName).parent().toggleClass("hidden", false); } , stihl_BusinessConditionsCheckbox_change: function(context){ if (context.srcElement.checked === true){ contactUsForm.globalVariables.checkBusiness = true; contactUsForm.functions.checkInserButton(); } else{ contactUsForm.globalVariables.checkBusiness = false; contactUsForm.functions.checkInserButton(); } } , checkInserButton: function(){ if (contactUsForm.globalVariables.validAccount && contactUsForm.globalVariables.checkBusiness){ document.getElementById("InsertButton").disabled = false; } else{ document.getElementById("InsertButton").disabled = true; } } , addCustomFileSelectorToTheForm: function (SelectFileText) { var textArea = document.getElementById("counterContainer"); var fileSelectorContainer = document.createElement("div"); fileSelectorContainer.id = "fileSelectorContainer"; //var fileSelectorText = document.createElement("span"); var fileSelectorDefaultText = document.getElementById("AttachFileLabel"); //fileSelectorText.id = "fileSelectorText"; //fileSelectorText.innerHTML = fileSelectorDefaultText.innerHTML; //Button Row var fileSelectorButtonContainer = document.createElement("div"); fileSelectorButtonContainer.id = "fileSelectorButtonContainer"; var staticButton = document.createElement("div"); staticButton.id = "customButton"; var staticSpan = document.createElement("span"); staticSpan.id = "fileName"; staticSpan.innerHTML = SelectFileText; //fileSelectorButtonContainer.appendChild(fileSelectorText); fileSelectorButtonContainer.appendChild(staticButton); fileSelectorButtonContainer.appendChild(staticSpan); fileSelectorContainer.appendChild(fileSelectorButtonContainer); //Attach file row var fileAttachContainer = document.createElement("div"); fileAttachContainer.id = "fileAttachContainer"; var fileList = document.createElement("ul"); fileList.id = "filesList"; fileList.style.display = "none"; fileAttachContainer.appendChild(fileList); fileSelectorContainer.appendChild(fileAttachContainer); textArea.parentNode.parentNode.insertBefore(fileSelectorContainer, textArea.parentNode.nextSibling); staticSpan.addEventListener("click", function () { document.getElementById("AttachFile").click(); // trigger the click of actual file upload button }); //staticButton.addEventListener("click", function () { // document.getElementById("AttachFile").click(); // trigger the click of actual file upload button //}); document.getElementById("AttachFile").addEventListener("change", function () { let fileList = document.getElementById("filesList"); const selectedFiles = document.getElementById("AttachFile").files; if (selectedFiles && selectedFiles.length > 0) { $(fileList).empty(); contactUsForm.globalVariables.uploadFilelist = []; fileList.style.display = "block"; for (var i = 0; i < selectedFiles.length; i++) {// let found = contactUsForm.globalVariables.uploadFilelist.filter(function(elem){// if(elem.name === selectedFiles.item(i).name){// return elem;// }// })// if (!found || found.length === 0) { contactUsForm.globalVariables.uploadFilelist.push(selectedFiles.item(i));// } } contactUsForm.globalVariables.uploadFilelist.forEach(function (file) { var fileObject = document.createElement("li"); fileList.appendChild(fileObject); var fileDot = document.createElement("span"); fileDot.className = "dot"; fileObject.appendChild(fileDot); var fileLabel = document.createElement("span"); fileLabel.className = "Stihl_FileLabel"; fileLabel.innerHTML = file.name; fileObject.appendChild(fileLabel); }); } }, false); } }};$(document).ready(function () { contactUsForm.functions.filterCaseCategories(contactUsForm.globalVariables.publicationChannel); contactUsForm.functions.filterCaseCategoryLocalization(); if(contactUsForm.globalVariables.language == "en-us"){ contactUsForm.functions.onlyForUS(); } //city is customRequired if($("#stihl_city_label").length){ contactUsForm.globalVariables.isCityRequired = $("#stihl_city_label").parent().hasClass("customRequired") || $("#stihl_city_label").parent().hasClass("required"); contactUsForm.globalVariables.isZipcodeRequired = $("#stihl_city_label").parent().hasClass("customRequired") || $("#stihl_city_label").parent().hasClass("required"); } else if ($("#address1_city_label").length && $("#address1_postalcode_label").length) { contactUsForm.globalVariables.isCityRequired = $("#address1_city_label").parent().hasClass("customRequired") || $("#address1_city_label").parent().hasClass("required"); contactUsForm.globalVariables.isZipcodeRequired = $("#address1_postalcode_label").parent().hasClass("customRequired") || $("#address1_postalcode_label").parent().hasClass("required"); } if($("#stihl_address1_houseno").length){ contactUsForm.globalVariables.isHouseNoRequired = $("#stihl_address1_houseno_label").parent().hasClass("customRequired") || $("#stihl_address1_houseno_label").parent().hasClass("required"); } if($("#stihl_address1_street").length){ contactUsForm.globalVariables.isStreetRequired = $("#stihl_address1_street_label").parent().hasClass("customRequired") || $("#stihl_address1_street_label").parent().hasClass("required"); } //stihl_AgreeForwardToDealersTextTemp var o_Elem = document.getElementById("stihl_AgreeForwardToDealersTextTemp"); $("#stihl_agreeforwardtodealers_label").toggleClass("hidden", true); if (o_Elem && o_Elem.innerHTML && document.getElementById("stihl_agreeforwardtodealers_label")) { document.getElementById("stihl_agreeforwardtodealers_label").innerHTML = o_Elem.innerHTML; $("#stihl_agreeforwardtodealers_label").toggleClass("hidden", false); } //stihl_AllowSurveyTextTemp var o_Elem = document.getElementById("stihl_AllowSurveyTextTemp"); $("#stihl_allowsurvey_label").toggleClass("hidden", true); $("#stihl_allowsurvey").toggleClass("hidden", true); if (o_Elem && o_Elem.innerHTML && document.getElementById("stihl_allowsurvey_label")) { document.getElementById("stihl_allowsurvey_label").innerHTML = o_Elem.innerHTML; $("#stihl_allowsurvey_label").toggleClass("hidden", false); $("#stihl_allowsurvey").toggleClass("hidden", false); $("#stihl_allowsurvey_label").addClass("StihlAllowSurveyRow"); $("#stihl_allowsurvey").parent().parent().addClass("StihlAllowSurveyRow"); } contactUsForm.functions.removeSecondColumn(); //create checkbox if en-us if(contactUsForm.globalVariables.language == "en-us"){ var o_Elem = document.getElementById("stihl_BusinessConditionsTextTemp"); if (o_Elem && o_Elem.innerHTML) { contactUsForm.globalVariables.checkBusiness = false; contactUsForm.functions.checkInserButton(); let insertPosition = $("#InsertButton").parent(); $("

").insertBefore($(insertPosition)); var checkbox = document.querySelector("#stihl_BusinessConditionsCheckbox"); checkbox.addEventListener( 'change', contactUsForm.functions.stihl_BusinessConditionsCheckbox_change); document.getElementById("stihl_BusinessConditionsLabel").innerHTML = o_Elem.innerHTML; } } //check if account number exists if(contactUsForm.globalVariables.checkAccount === true) { contactUsForm.globalVariables.validAccount = false; contactUsForm.functions.checkInserButton(); contactUsForm.functions.createAccountNumberField(); $("#stihl_accountno").keyup(function() { contactUsForm.functions.checkAccountByNumber(); }); $("

").insertBefore("#stihl_accountno") $("#stihl_accountnumbermsg").text("This dealer number does not exist!"); $("

").insertBefore($("#InsertButton")) $("#stihl_accountnumberinfo").text("Please fill in a valid account number !"); } //serial number $("#productserialnumber").keyup(function() { $("

Must be numeric and have only 8 or 9 digits !

").insertBefore("#productserialnumber"); contactUsForm.functions.checkSerialNumber(); }); contactUsForm.functions.translateButtons(); contactUsForm.functions.removePortalParameters(); contactUsForm.functions.removeFieldsValidators(); contactUsForm.functions.refactorFieldsClassesForResponsivePurpose(); contactUsForm.functions.createTextAreaElement(); if(contactUsForm.globalVariables.isExternal === false) { contactUsForm.functions.createSearchResultElement(); } const currentLocation = $("html").first().attr("lang"); contactUsForm.globalVariables.currentLocation = currentLocation; const fieldsToHide = contactUsForm.globalVariables.fieldsToHide[currentLocation]; if(fieldsToHide){ fieldsToHide.forEach(function (fieldToHide) { var labelToHide = document.getElementById(fieldToHide); if (labelToHide){ var elementToRemove = labelToHide.parentElement.parentElement.parentElement; elementToRemove.parentElement.removeChild(elementToRemove); } }); } const sectionsToHide = contactUsForm.globalVariables.sectionsToHide[currentLocation]; if (sectionsToHide){ sectionsToHide.forEach(function (sectionToHide) { var sectionToHide = $("[data-name='" + sectionToHide + "']"); if (sectionToHide) { sectionToHide.parent().hide(); } }); } contactUsForm.functions.addCustomFileSelectorToTheForm(contactUsForm.functions.getFileButtonText()); contactUsForm.functions.addSubLineToForm(); contactUsForm.functions.addDescriptionHelpText(); contactUsForm.functions.changeSelect(); contactUsForm.functions.setBootstrapOnDescription() contactUsForm.functions.setCityLabel(); contactUsForm.functions.setHouseNoLabel(); contactUsForm.functions.hideField("stihl_casesubcategorycode"); //init ordernumber contactUsForm.functions.setOrderNumber() $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); window.addEventListener('resize', contactUsForm.functions.setCityLabel); window.addEventListener('resize', contactUsForm.functions.setHouseNoLabel); var elemTitle = document.getElementById("title"); if(elemTitle){ elemTitle.addEventListener("keyup", contactUsForm.functions.title_keyup, false); } var elemEmail = document.getElementById("emailaddress"); if(elemEmail){ elemEmail.addEventListener("keyup", contactUsForm.functions.checkEmail, false); $("

").insertBefore("#emailaddress") } //hide Search Results var divToHide = document.getElementById('searchEmailResultContainer'); if (divToHide){ document.onclick = function(e){ if(e.target.id !== 'searchEmailResultContainer'){ $("#searchEmailResultContainer").toggleClass("hidden", true); } }; document.querySelector('#StihlSearchEmailResultCloseBtnId').addEventListener('click', function(){$("#searchEmailResultContainer").toggleClass("hidden", true);}); } //init stihl_warrantynumber if(contactUsForm.globalVariables.language != "fr-fr"){ contactUsForm.functions.hideField("stihl_warrantynumber"); } //init stihl_producttypecode //$("#stihl_producttypecode_label").parent().toggleClass("hidden", true); //$("#stihl_producttypecode").parent().toggleClass("hidden", true); //init productserialnumber contactUsForm.functions.hideField("productserialnumber"); //init Regioncode if (contactUsForm.globalVariables.RegioncodeSelect) { contactUsForm.functions.sortSelectOptions("#stihl_regioncode"); contactUsForm.globalVariables.RegioncodeSelect.disable(); document.getElementById("stihl_regioncode").disabled = true; } //init Countrycode/Regioncode if (contactUsForm.globalVariables.CountrycodeSelect) { contactUsForm.functions.sortSelectOptions("#stihl_countrycode"); var countrycodeValue = $("#stihl_countrycode").children("option:selected").val(); if(countrycodeValue){ contactUsForm.globalVariables.CountrycodeSelect.setValue(countrycodeValue); } else if (contactUsForm.globalVariables.country && contactUsForm.globalVariables.countrysettings && contactUsForm.globalVariables.countrysettings.length > 0) { countrycodeValue = contactUsForm.globalVariables.countrysettings[0].stihl_countrycodeValue; contactUsForm.globalVariables.CountrycodeSelect.setValue(countrycodeValue); } } //save values for later to set //contactUsForm.globalVariables.producttypecodeValue = $("#stihl_producttypecode").children("option:selected").val(); contactUsForm.globalVariables.casemaincategorycodeValue = $("#stihl_casemaincategorycode").children("option:selected").val(); contactUsForm.globalVariables.casesubcategorycodeValue = $("#stihl_casesubcategorycode").children("option:selected").val(); contactUsForm.functions.fillPlaceholders();});