STIHL USA Contact Form | STIHL Support (2022)

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").insertBefore("#stihl_orderid_input") } } , setBootstrapOnDescription: function () { var o_emailText = $(".StihlEmailText"); var o_emailText = $(".StihlEmailText"); $(o_emailText[0].parentNode).addClass("col-md-12"); $(o_emailText[0].parentNode).addClass("col-sm-12"); $(o_emailText[0].parentNode).addClass("col-xs-12"); } , createTextAreaElement: function () { var textArea = document.getElementById("description"); if(textArea){ textArea.className = ("StihlEmailText col-md-10 col-md-12"); textArea.addEventListener("keyup", contactUsForm.functions.textAreaCounterManager); var counterContainer = document.createElement("div"); counterContainer.id = "counterContainer"; var staticSpan = document.createElement("span"); staticSpan.id = "staticSpanCounter"; staticSpan.innerHTML = "/8000"; var decrementSpan = document.createElement("span"); decrementSpan.id = "decrementSpanCounter"; decrementSpan.innerHTML = "8000"; counterContainer.appendChild(decrementSpan); counterContainer.appendChild(staticSpan); var fieldset = $('#description').closest('fieldset'); fieldset.append(counterContainer); //textArea.parentNode.insertBefore(counterContainer, textArea.nextSibling); } } , createAccountNumberField: function () { var newTr = document.createElement("tr"); var newTd1 = StihlPortalHelpers.htmlToElements('

'); var newDiv1 = StihlPortalHelpers.htmlToElements('

'); var newLabel = StihlPortalHelpers.htmlToElements(''); newDiv1.appendChild(newLabel); var newDiv2 = StihlPortalHelpers.htmlToElements('

'); var newInput = StihlPortalHelpers.htmlToElements(''); newDiv2.appendChild(newInput); var newTd2 = StihlPortalHelpers.htmlToElements('

'); newTd1.appendChild(newDiv1); newTd1.appendChild(newDiv2); newTr.appendChild(newTd1); newTr.appendChild(newTd2); $("tbody")[0].prepend(newTr); } //checkOrderNumber , checkOrderNumber: function () { var orderNumber = $("#stihl_orderid_input").val().trim().replaceAll(' ', ''); if (orderNumber) { var s_src = "/" + contactUsForm.globalVariables.language + "/stihl-csp-ordernumberexists/?ordernumber=" + orderNumber; $.getJSON(s_src).then( function (data) { if (data && data.length > 0) { $("#stihl_ordernumbermsg").toggleClass("hidden", true); $("#stihl_orderid_name").val(data[0].ordernumber); $("#stihl_orderid").val(data[0].orderid); $("#stihl_orderid_entityname").val("salesorder"); } else { $("#stihl_ordernumbermsg").toggleClass("hidden", false); $("#stihl_ordernumbermsg").text("Order number not exists !"); $("#stihl_orderid_name").val(""); $("#stihl_orderid").val(""); $("#stihl_orderid_entityname").val(""); $("#stihl_orderid_input").focus() } } ); } else { $("#stihl_ordernumbermsg").toggleClass("hidden", true); $("#stihl_orderid_name").val(""); $("#stihl_orderid").val(""); $("#stihl_orderid_entityname").val(""); } } //checkAccountByNumber , checkAccountByNumber: function () { $("#stihl_accountnumbermsg").toggleClass("hidden", true); var accountNumber = $("#stihl_accountno").val().trim(); if (accountNumber) { var s_src = "/" + contactUsForm.globalVariables.language + "/stihl-csp-accountexists/?accountnumber=" + accountNumber; $.getJSON(s_src).then( function (data) { if (data && data.length > 0) { $("#stihl_accountnumbermsg").toggleClass("hidden", true); $("#stihl_accountnumberinfo").toggleClass("hidden", true); //document.getElementById("InsertButton").disabled = false; contactUsForm.globalVariables.validAccount = true; contactUsForm.functions.checkInserButton(); } else { contactUsForm.globalVariables.validAccount = false; contactUsForm.functions.checkInserButton(); //document.getElementById("InsertButton").disabled = true; $("#stihl_accountnumbermsg").toggleClass("hidden", false); $("#stihl_accountnumberinfo").toggleClass("hidden", false); $("#stihl_accountno").focus() } } ); } } , createSearchResultElement: function () { var searchEmailResultContainer = document.createElement("div"); searchEmailResultContainer.id = "searchEmailResultContainer"; searchEmailResultContainer.className = ("hidden col-xs-12 col-sm-12 col-md-12"); var searchEmailResultDummy = document.createElement("div"); searchEmailResultDummy.id = "searchEmailResultDummy"; searchEmailResultDummy.className = ("hidden-sm-down col-md-3"); var searchEmailResult = document.createElement("div"); searchEmailResult.id = "searchEmailResult"; searchEmailResult.className = ("col-xs-12 col-sm-12 col-md-9"); var searchEmailResultCloseBtn = document.createElement("div"); searchEmailResultCloseBtn.className = ("StihlCloseBtn"); searchEmailResultCloseBtn.id = "StihlSearchEmailResultCloseBtnId"; searchEmailResult.appendChild(searchEmailResultCloseBtn); var searchEmailResultText = document.createElement("div"); searchEmailResultText.innerText = SolrSearchResultText; searchEmailResultText.id = "searchEmailResultText"; var searchEmailResultList = document.createElement("div"); searchEmailResultList.id = "searchEmailResultList"; searchEmailResult.appendChild(searchEmailResultText); searchEmailResult.appendChild(searchEmailResultList); searchEmailResultContainer.appendChild(searchEmailResultDummy); searchEmailResultContainer.appendChild(searchEmailResult); var fieldset = $('#title').closest('fieldset'); fieldset.append(searchEmailResultContainer); } , textAreaCounterManager: function () { var textArea = document.getElementById("description"); var decrementSpanCounter = document.getElementById("decrementSpanCounter"); var currentTextLenght = textArea.value.length; decrementSpanCounter.innerHTML = "" + 8000 - currentTextLenght; } , sortSelectOptions: function (selectName) { var options = $(selectName + " option"); var currentSelect = $(selectName); var currentVal = currentSelect.val(); var normalizeString = function (inputElement) { return inputElement.text.toUpperCase().replace("Ä", "AE").replace("Ö", "OE").replace("Ü", "UE"); }; options.sort(function (a, b) { var A = normalizeString(a); var B = normalizeString(b); if (A > B) return 1; else if (A < B) return -1; else return 0; }); currentSelect.empty().append(options); currentSelect.val(currentVal); } //filters case category by PublicationChannel , filterCaseCategories: function (publicationChannelCode) { var result = contactUsForm.globalVariables.CaseCategoryMappings.reduce(function(s, item) { var portalparameters = JSON.parse(item.stihl_portalparameters); if(portalparameters && portalparameters.stihl_publicationchannelscode && portalparameters.stihl_publicationchannelscode.includes(parseInt(publicationChannelCode))){ item.portalparameters = portalparameters; s.push(item); } return s; }, []); contactUsForm.globalVariables.CaseCategoryMappings = result; } //filters case category localization by CaseCategoryMappingID , filterCaseCategoryLocalization: function () { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { let foundItems = contactUsForm.globalVariables.CaseCategoryMappings.find(function(element){ if (element.stihl_casecategorymappingid === item.stihl_casecategorymappingid){ return element; } }); if(foundItems){ s.push(item); } return s; }, []); contactUsForm.globalVariables.CaseCategoryLocalization = result; } //filters sub category for main category , getSubCategories: function (maincategoryvalue) { var result = contactUsForm.globalVariables.CaseCategoryMappings.reduce(function(s, item) { if (item.stihl_casesubcategorycode && item.stihl_casesubcategorycode.Value && item.stihl_casemaincategorycode && item.stihl_casemaincategorycode.Value && !item.stihl_casesubsubcategorycode){ if (item.stihl_casemaincategorycode.Value.toString() === maincategoryvalue) { s.push(item); //s.push(item.stihl_casesubcategorycode.Value.toString()); } } return s; }, []); return result; } //get localization for main categories , getMainCategoryLocalizations: function () { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; if (!item[s_casesubcategorycode] && item[s_casemaincategorycode]){ if (StihlPortalHelpers.isJsonString(item.stihl_value)){ var caseLocalization = JSON.parse(item.stihl_value); if(caseLocalization && caseLocalization.Name && caseLocalization.HelpText){ var localization = {"value": item[s_casemaincategorycode].Value.toString(), "name": caseLocalization.Name, "helptext": caseLocalization.HelpText}; s.push(localization); } } } return s; }, []); return result; } //onChangeCountrycode , onChangeCountrycode: function (value){ contactUsForm.globalVariables.RegioncodeSelect.clear(); contactUsForm.globalVariables.RegioncodeSelect.disable(); document.getElementById("stihl_regioncode").disabled = true; contactUsForm.functions.filterRegion(value); var regioncodeValue = $("#stihl_regioncode").children("option:selected").val(); if(regioncodeValue){ contactUsForm.globalVariables.RegioncodeSelect.setValue(regioncodeValue); } } //onChangeProducttypecode //, onChangeProducttypecode: function (value){ // if (value != "100000999") { // contactUsForm.functions.showField("productserialnumber"); // } //} //getHiddenMainCategories , getHiddenMainCategories: function () { var s = []; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { if(item[s_casemaincategorycode] && !item[s_casesubcategorycode]){ if (!item.stihl_publicationchannelscodelist || !item.stihl_publicationchannelscodelist.includes(parseInt(contactUsForm.globalVariables.publicationChannel))) { s.push(item[s_casemaincategorycode].Value.toString()); } } return s; }, []); return result; } //getHiddenSubCategories , getHiddenSubCategories: function () { var s = []; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { if (!item.stihl_publicationchannelscodelist || !item.stihl_publicationchannelscodelist.includes(parseInt(contactUsForm.globalVariables.publicationChannel))) { if(item[s_casemaincategorycode] && item[s_casesubcategorycode]){ s.push(item[s_casesubcategorycode].Value.toString()); } } return s; }, []); return result; } //get localization for sub categories , getSubCategoryLocalizations: function (maincategoryvalue) { var result = contactUsForm.globalVariables.CaseCategoryLocalization.reduce(function(s, item) { var s_casesubcategorycode = "stihl_casecategorymapping-stihl_casesubcategorycode"; var s_casemaincategorycode = "stihl_casecategorymapping-stihl_casemaincategorycode"; if (item[s_casesubcategorycode] && item[s_casemaincategorycode]){ if (item[s_casemaincategorycode].Value.toString() === maincategoryvalue) { if (item.stihl_value && StihlPortalHelpers.isJsonString(item.stihl_value)){ var jsonLocalization = JSON.parse(item.stihl_value); var localization = {"value": item[s_casesubcategorycode].Value.toString(), "name": jsonLocalization.Name, "helptext": jsonLocalization.HelpText}; s.push(localization); } } } return s; }, []); return result; } //onChangeSupportArea , onChangeSupportArea: function (value){ contactUsForm.functions.hideField("productserialnumber"); $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); if (value === "100000001") { contactUsForm.functions.showField("productserialnumber"); } else if(value === "100000000"){ $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); } else{ contactUsForm.functions.showField("productserialnumber"); $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); } } //onChangeMainCategory , onChangeMainCategory: function (value){ //contactUsForm.globalVariables.ProducttypecodeSelect.clear(); contactUsForm.globalVariables.CasesubcategorycodeSelect.clear(); //if(value === "100000001" && contactUsForm.globalVariables.currentLocation.toLowerCase() === "de-de"){ // $("#stihl_producttypecode_label").parent().toggleClass("hidden", false); // $("#stihl_producttypecode").parent().toggleClass("hidden", false); //} //else{ // $("#stihl_producttypecode_label").parent().toggleClass("hidden", true); // $("#stihl_producttypecode").parent().toggleClass("hidden", true); // contactUsForm.globalVariables.ProducttypecodeSelect.setValue("100000999"); //} contactUsForm.functions.setSubCategory(value); //if(value === "100000009"){ // $("#stihl_orderid_label").parent().parent().toggleClass("hidden", false); //} //else{ // $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); //} } //change standard select to custom select , changeSelect: function () { if ($("#stihl_countrycode").length ){ contactUsForm.globalVariables.CountrycodeSelect = new Select('#stihl_countrycode',{ filtered: 'true', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeCountrycode, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_countrycode" }); contactUsForm.globalVariables.CountrycodeSelect.enable() } if ($("#stihl_regioncode").length ){ contactUsForm.globalVariables.RegioncodeSelect = new Select('#stihl_regioncode',{ filtered: 'true', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_regioncode" }); }// if ($("#stihl_producttypecode").length ){// contactUsForm.globalVariables.ProducttypecodeSelect = new Select('#stihl_producttypecode',{// filtered: 'false',// filter_threshold: 30,// filter_placeholder: 'Filter ...',// onChange: contactUsForm.functions.onChangeProducttypecode,// hiddenValues: "100000999",// hideEmptyValues: true,// customClassName: "stihl_select",// customData: "stihl_producttypecode"// });// contactUsForm.globalVariables.ProducttypecodeSelect.enable();// } if ($("#stihl_supportareacode").length ){ $.getJSON("/snippetbylocale/?locale=de-de&name=/Stihl/eMail/Options/stihl_supportareacode").then(function(data) { $("#stihl_supportareacode > option").each(function() { let found = data.find(x => x.name === "/Stihl/eMail/Options/stihl_supportareacode/" + this.value); if(found){ this.text = found.value; } }); }); let hiddenSupportAreas = contactUsForm.globalVariables.hiddenSupportAreaOptions.split(","); //Filter Options let hiddenOptions = hiddenSupportAreas.filter(function(elem){ if(elem.indexOf("@") === -1){ return elem; } if(elem.indexOf("@" + currentLocale.toLowerCase()) >= 0){ return elem; } }) hiddenOptions = hiddenOptions.map(function(elem){ return elem.split("@")[0]; }) let hiddenValues = hiddenOptions.join(","); currentLocale.toLowerCase() contactUsForm.globalVariables.SupportareacodeSelect = new Select('#stihl_supportareacode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeSupportArea, hiddenValues: hiddenValues, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_supportareacode" }); contactUsForm.globalVariables.SupportareacodeSelect.enable(); } if ($("#stihl_casemaincategorycode").length ){ contactUsForm.globalVariables.CasemaincategorycodeSelect = new Select('#stihl_casemaincategorycode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', onChange: contactUsForm.functions.onChangeMainCategory, hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_casemaincategorycode" }); contactUsForm.globalVariables.CasemaincategorycodeSelect.setSort(contactUsForm.globalVariables.CasemaincategorySorting); contactUsForm.globalVariables.CasemaincategorycodeSelect.enable(); } if ($("#stihl_casesubcategorycode").length ){ contactUsForm.globalVariables.CasesubcategorycodeSelect = new Select('#stihl_casesubcategorycode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "stihl_casesubcategorycode" }); } if ($("#leadsourcecode").length ){ contactUsForm.globalVariables.LeadsourcecodeSelect = new Select('#leadsourcecode',{ filtered: 'false', filter_threshold: 30, filter_placeholder: 'Filter ...', hideEmptyValues: true, customClassName: "stihl_select", customData: "leadsourcecode" }); contactUsForm.globalVariables.LeadsourcecodeSelect.enable(); } } //show/hide main cateories , setMainCategory: function () { var mainCategoryLocalizations = contactUsForm.functions.getMainCategoryLocalizations() var hiddenMainCategories = contactUsForm.functions.getHiddenMainCategories() var maincategories = []; let maincategoriesObject = []; contactUsForm.globalVariables.CaseCategoryMappings.forEach(function(elem){ if(elem.stihl_casemaincategorycode && !elem.stihl_casesubcategorycode && !elem.stihl_casesubsubcategorycode && !maincategories.includes(elem.stihl_casemaincategorycode.Value.toString())){ maincategories.push(elem.stihl_casemaincategorycode.Value.toString()); maincategoriesObject.push(elem); } }); var visibleCount = 0; var visibleValue = null; $('#stihl_casemaincategorycode > option').each(function() { if (maincategories.includes(this.value) && !hiddenMainCategories.includes(this.value)) { $(this).show() visibleCount += 1; visibleValue = this.value; //replace label by localization var value = this.value; const o_found = mainCategoryLocalizations.find(function(element){ if (element.value === value){ return element; } }); //const o_found = mainCategoryLocalizations.find(element => element.value === this.value ); if (o_found) { this.innerHTML = o_found.name; this.label = o_found.name; } } else { $(this).hide(); } }); document.getElementById("stihl_casesubcategorycode").disabled = true; //sort Main Category maincategoriesObject.sort(function (a, b) { if (!a.stihl_portalsortorder || !b.stihl_portalsortorder){ return 1; } else{ return a.stihl_portalsortorder > b.stihl_portalsortorder ? 1 : -1; } }); let sortedValues = maincategoriesObject.map(function (item) { return item.stihl_casemaincategorycode.Value.toString(); }); //set sorting if (contactUsForm.globalVariables.CasemaincategorycodeSelect && sortedValues){ contactUsForm.globalVariables.CasemaincategorySorting = sortedValues; contactUsForm.globalVariables.CasemaincategorycodeSelect.setSort(sortedValues); } //set Value if (visibleCount == 1){ contactUsForm.globalVariables.CasemaincategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasemaincategorycodeSelect.setValue(visibleValue); contactUsForm.functions.hideField("stihl_casemaincategorycode"); $("#stihl_casesubcategorycode_label").text($("#stihl_casemaincategorycode_label").text()) } else if(contactUsForm.globalVariables.casemaincategorycodeValue){ contactUsForm.globalVariables.CasemaincategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasemaincategorycodeSelect.setValue(contactUsForm.globalVariables.casemaincategorycodeValue); } if(contactUsForm.globalVariables.producttypecodeValue){ contactUsForm.globalVariables.ProducttypecodeSelect.buildOptions(); contactUsForm.globalVariables.ProducttypecodeSelect.setValue(contactUsForm.globalVariables.producttypecodeValue); } } //show/hide sub cateories depending on main category , setSubCategory: function (mainValue) { if (mainValue){ var subCategoryLocalizations = contactUsForm.functions.getSubCategoryLocalizations(mainValue); var subCategories = contactUsForm.functions.getSubCategories(mainValue); var hiddenSubcategories = contactUsForm.functions.getHiddenSubCategories(mainValue); var visibleCount = 0; var visibleValue = null; $('#stihl_casesubcategorycode > option').each(function() { let actualValue = this.value; let itemExists = subCategories.find(function(item){ if(item.stihl_casesubcategorycode.Value && item.stihl_casesubcategorycode.Value.toString() === actualValue ){ return item; } }); if (itemExists && !hiddenSubcategories.includes(actualValue)) { $(this).show() visibleCount += 1; visibleValue = this.value; //replace label by localization var value = this.value; const o_found = subCategoryLocalizations.find(function(element){ if(element.value === value){ return element; } }); if (o_found && o_found.name) { this.innerHTML = o_found.name; this.label = o_found.name; } } else { $(this).hide(); } }); contactUsForm.globalVariables.CasesubcategorycodeSelect.enable(); document.getElementById("stihl_casesubcategorycode").disabled = false; } else { contactUsForm.globalVariables.CasesubcategorycodeSelect.disable(); document.getElementById("stihl_casesubcategorycode").disabled = true; } //sort Sub Category subCategories.sort(function (a, b) { if (a.stihl_portalsortorder && !b.stihl_portalsortorder){ return -1; } else if (!a.stihl_portalsortorder && b.stihl_portalsortorder){ return 1; } else{ return a.stihl_portalsortorder > b.stihl_portalsortorder ? 1 : -1; } }); let sortedValues = subCategories.map(function (item) { return item.stihl_casesubcategorycode.Value.toString(); }); //set sorting if (contactUsForm.globalVariables.CasesubcategorycodeSelect && sortedValues){ contactUsForm.globalVariables.CasesubcategorySorting = sortedValues; contactUsForm.globalVariables.CasesubcategorycodeSelect.setSort(sortedValues); } //set value if (visibleCount == 1){ contactUsForm.globalVariables.CasesubcategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasesubcategorycodeSelect.setValue(visibleValue); } else if(contactUsForm.globalVariables.casesubcategorycodeValue){ contactUsForm.globalVariables.CasesubcategorycodeSelect.buildOptions(); contactUsForm.globalVariables.CasesubcategorycodeSelect.setValue(contactUsForm.globalVariables.casesubcategorycodeValue); } window.StihlPortalHelpers.makeNotRequired("stihl_casesubcategorycode"); if (visibleCount > 0){ window.StihlPortalHelpers.makeRequired("stihl_casesubcategorycode", contactUsForm.globalVariables.validationMandatoryMessage); contactUsForm.functions.showField("stihl_casesubcategorycode"); contactUsForm.functions.setFieldRequired("stihl_casesubcategorycode", true); } else if (visibleCount === 0){ contactUsForm.functions.hideField("stihl_casesubcategorycode"); contactUsForm.functions.setFieldRequired("stihl_casesubcategorycode", false); } } //loads category mapping , loadCaseCategoryMappings: function () { if(document.getElementById("stihl_casemaincategorycode")){ document.getElementById("stihl_casemaincategorycode").disabled = true; document.getElementById("stihl_casesubcategorycode").disabled = true; //convert publicationchannelscodelist json to object contactUsForm.globalVariables.CaseCategoryLocalization.forEach(function (item) { if(item.stihl_publicationchannelscodelist){ if (StihlPortalHelpers.isJsonString(item.stihl_publicationchannelscodelist)){ item.stihl_publicationchannelscodelist = JSON.parse(item.stihl_publicationchannelscodelist); } } }); //contactUsForm.globalVariables.CaseCategoryMappings = result.value; $("#stihl_casemaincategorycode").prop( "disabled", false); element = document.getElementById("stihl_casemaincategorycode"); element.addEventListener("change", contactUsForm.functions.onChangeMainCategory, false); contactUsForm.functions.setMainCategory(); } } , addSubLineToForm: function () { var o_Elem = document.getElementById("stihl_SubHeadlineTextTemp"); if(o_Elem && o_Elem.innerText){ var o_main = $(".tab-column")[0]; var divSubline = document.createElement("div"); divSubline.id = "StihleMailSubHeadlineText"; divSubline.className = "pgph-1 col-xs-12 col-sm-11 col-md-11"; divSubline.innerHTML = o_Elem.innerHTML; o_main.insertBefore(divSubline, o_main.firstChild); } } , addDescriptionHelpText: function () { var o_Elem = document.getElementById("stihl_PreDescriptionMessageTemp"); if(o_Elem && o_Elem.innerText){ var descriptionField = document.getElementById("description"); descriptionField.placeholder = o_Elem.innerText; } } , removeFileFromList: function () { let index = contactUsForm.globalVariables.uploadFilelist.indexOfObject("name", this.value); contactUsForm.globalVariables.uploadFilelist.splice(index, 1); $(this).closest("li").remove(); } , title_keyup: function() { if(contactUsForm.globalVariables.isExternal === false){ contactUsForm.functions.runSearch(); } } , checkEmail: function() { var eMail = $("#emailaddress").val().trim(); if (StihlPortalHelpers.validateEmail(eMail)){ $("#stihl_emailmsg").toggleClass("hidden", true); } else { $("#stihl_emailmsg").toggleClass("hidden", false); $("#stihl_emailmsg").text("The e-mail format is invalid !"); $("#emailaddress").focus() } } , checkSerialNumber: function() { var serialNumber = $("#productserialnumber").val(); if (serialNumber && (isNaN(serialNumber) || serialNumber.length < 8 || serialNumber.length > 9)){ $("#stihl_serialnumbermsg").toggleClass("hidden", false); } else{ $("#stihl_serialnumbermsg").toggleClass("hidden", true); } } , runSearch: function () { clearTimeout(contactUsForm.globalVariables.timer); if (contactUsForm.globalVariables.suggestionSearchLanguages && contactUsForm.globalVariables.suggestionSearchLanguages.indexOf(currentLocale.toLowerCase()) > -1){ // wait for xxxx ms to search new data contactUsForm.globalVariables.timer = setTimeout(function() { contactUsForm.functions.search(); }, 500); } } , search: function (searchString) { //disable Search on Mobile device temporarily var bootstrapSize = contactUsForm.functions.getBootstrapDeviceSize(); //vorerst deaktiviert für Mobile, bis geklärt ist wie die DropDown Liste im Mobil-Gerät geschlossen werden soll if (bootstrapSize !== "xs"){ $("#searchEmailResultContainer").toggleClass("hidden", true); var searchOptions= {SolrUrl: SolrUrl, currentLocale: currentLocale, SolrResultCount: SolrResultCount, SolrSearchParams: SolrSearchParams, searchProducts:false, searchLinks:false}; var searchString= $("#title").val(); stihlSearch.functions.baseSearch("searchEmailResultList", searchOptions, searchString) .then(function(numFound){ //var searchEmailResultList = document.getElementById("searchEmailResultList"); //searchEmailResultList.style.visibility = "visible"; if(numFound > 0) { $("#searchEmailResultContainer").toggleClass("hidden", false); } }); } } , filterRegion: function (countrycode){ var requestUrl = "/getregionmapping/?countrycode=" + countrycode; $.getJSON(requestUrl).promise() .then(function(result){ $('#stihl_regioncode > option').each(function() { var itemFound = result.find(elem => { return elem.stihl_regioncode === this.value }) if (itemFound) { $(this).show() } else { $(this).hide(); } }); contactUsForm.globalVariables.RegioncodeSelect.enable(); document.getElementById("stihl_regioncode").disabled = false; //set value if(contactUsForm.globalVariables.RegioncodeSelect){ contactUsForm.globalVariables.RegioncodeSelect.setValue(contactUsForm.globalVariables.regioncodeValue); } }); } ,removeSecondColumn: function(){ var contentMoveTo = document.getElementById("stihl_address1_street"); var contentMoveFrom = document.getElementById("stihl_address1_houseno_label"); if (contentMoveTo && contentMoveFrom){ $(contentMoveTo.parentNode.parentNode).append(contentMoveFrom.parentNode.parentNode.innerHTML); $(contentMoveTo.parentNode.parentNode).attr("colspan", 2); $(contentMoveFrom.parentNode.parentNode).empty(); $(contentMoveFrom.parentNode.parentNode).remove(); } } , setFieldRequired: function(fieldName, required){ $("#" + fieldName + "_label").parent().toggleClass("customRequired", required); $("#" + fieldName + "_label").parent().toggleClass("required", required); } , hideField: function(fieldName){ $("#" + fieldName + "_label").parent().toggleClass("hidden", true); $("#" + fieldName).parent().toggleClass("hidden", true); } , showField: function(fieldName){ $("#" + fieldName + "_label").parent().toggleClass("hidden", false); $("#" + fieldName).parent().toggleClass("hidden", false); } , stihl_BusinessConditionsCheckbox_change: function(context){ if (context.srcElement.checked === true){ contactUsForm.globalVariables.checkBusiness = true; contactUsForm.functions.checkInserButton(); } else{ contactUsForm.globalVariables.checkBusiness = false; contactUsForm.functions.checkInserButton(); } } , checkInserButton: function(){ if (contactUsForm.globalVariables.validAccount && contactUsForm.globalVariables.checkBusiness){ document.getElementById("InsertButton").disabled = false; } else{ document.getElementById("InsertButton").disabled = true; } } , addCustomFileSelectorToTheForm: function (SelectFileText) { var textArea = document.getElementById("counterContainer"); var fileSelectorContainer = document.createElement("div"); fileSelectorContainer.id = "fileSelectorContainer"; //var fileSelectorText = document.createElement("span"); var fileSelectorDefaultText = document.getElementById("AttachFileLabel"); //fileSelectorText.id = "fileSelectorText"; //fileSelectorText.innerHTML = fileSelectorDefaultText.innerHTML; //Button Row var fileSelectorButtonContainer = document.createElement("div"); fileSelectorButtonContainer.id = "fileSelectorButtonContainer"; var staticButton = document.createElement("div"); staticButton.id = "customButton"; var staticSpan = document.createElement("span"); staticSpan.id = "fileName"; staticSpan.innerHTML = SelectFileText; //fileSelectorButtonContainer.appendChild(fileSelectorText); fileSelectorButtonContainer.appendChild(staticButton); fileSelectorButtonContainer.appendChild(staticSpan); fileSelectorContainer.appendChild(fileSelectorButtonContainer); //Attach file row var fileAttachContainer = document.createElement("div"); fileAttachContainer.id = "fileAttachContainer"; var fileList = document.createElement("ul"); fileList.id = "filesList"; fileList.style.display = "none"; fileAttachContainer.appendChild(fileList); fileSelectorContainer.appendChild(fileAttachContainer); textArea.parentNode.parentNode.insertBefore(fileSelectorContainer, textArea.parentNode.nextSibling); staticSpan.addEventListener("click", function () { document.getElementById("AttachFile").click(); // trigger the click of actual file upload button }); //staticButton.addEventListener("click", function () { // document.getElementById("AttachFile").click(); // trigger the click of actual file upload button //}); document.getElementById("AttachFile").addEventListener("change", function () { let fileList = document.getElementById("filesList"); const selectedFiles = document.getElementById("AttachFile").files; if (selectedFiles && selectedFiles.length > 0) { $(fileList).empty(); contactUsForm.globalVariables.uploadFilelist = []; fileList.style.display = "block"; for (var i = 0; i < selectedFiles.length; i++) {// let found = contactUsForm.globalVariables.uploadFilelist.filter(function(elem){// if(elem.name === selectedFiles.item(i).name){// return elem;// }// })// if (!found || found.length === 0) { contactUsForm.globalVariables.uploadFilelist.push(selectedFiles.item(i));// } } contactUsForm.globalVariables.uploadFilelist.forEach(function (file) { var fileObject = document.createElement("li"); fileList.appendChild(fileObject); var fileDot = document.createElement("span"); fileDot.className = "dot"; fileObject.appendChild(fileDot); var fileLabel = document.createElement("span"); fileLabel.className = "Stihl_FileLabel"; fileLabel.innerHTML = file.name; fileObject.appendChild(fileLabel); }); } }, false); } }};$(document).ready(function () { contactUsForm.functions.filterCaseCategories(contactUsForm.globalVariables.publicationChannel); contactUsForm.functions.filterCaseCategoryLocalization(); if(contactUsForm.globalVariables.language == "en-us"){ contactUsForm.functions.onlyForUS(); } //city is customRequired if($("#stihl_city_label").length){ contactUsForm.globalVariables.isCityRequired = $("#stihl_city_label").parent().hasClass("customRequired") || $("#stihl_city_label").parent().hasClass("required"); contactUsForm.globalVariables.isZipcodeRequired = $("#stihl_city_label").parent().hasClass("customRequired") || $("#stihl_city_label").parent().hasClass("required"); } else if ($("#address1_city_label").length && $("#address1_postalcode_label").length) { contactUsForm.globalVariables.isCityRequired = $("#address1_city_label").parent().hasClass("customRequired") || $("#address1_city_label").parent().hasClass("required"); contactUsForm.globalVariables.isZipcodeRequired = $("#address1_postalcode_label").parent().hasClass("customRequired") || $("#address1_postalcode_label").parent().hasClass("required"); } if($("#stihl_address1_houseno").length){ contactUsForm.globalVariables.isHouseNoRequired = $("#stihl_address1_houseno_label").parent().hasClass("customRequired") || $("#stihl_address1_houseno_label").parent().hasClass("required"); } if($("#stihl_address1_street").length){ contactUsForm.globalVariables.isStreetRequired = $("#stihl_address1_street_label").parent().hasClass("customRequired") || $("#stihl_address1_street_label").parent().hasClass("required"); } //stihl_AgreeForwardToDealersTextTemp var o_Elem = document.getElementById("stihl_AgreeForwardToDealersTextTemp"); $("#stihl_agreeforwardtodealers_label").toggleClass("hidden", true); if (o_Elem && o_Elem.innerHTML && document.getElementById("stihl_agreeforwardtodealers_label")) { document.getElementById("stihl_agreeforwardtodealers_label").innerHTML = o_Elem.innerHTML; $("#stihl_agreeforwardtodealers_label").toggleClass("hidden", false); } //stihl_AllowSurveyTextTemp var o_Elem = document.getElementById("stihl_AllowSurveyTextTemp"); $("#stihl_allowsurvey_label").toggleClass("hidden", true); $("#stihl_allowsurvey").toggleClass("hidden", true); if (o_Elem && o_Elem.innerHTML && document.getElementById("stihl_allowsurvey_label")) { document.getElementById("stihl_allowsurvey_label").innerHTML = o_Elem.innerHTML; $("#stihl_allowsurvey_label").toggleClass("hidden", false); $("#stihl_allowsurvey").toggleClass("hidden", false); $("#stihl_allowsurvey_label").addClass("StihlAllowSurveyRow"); $("#stihl_allowsurvey").parent().parent().addClass("StihlAllowSurveyRow"); } contactUsForm.functions.removeSecondColumn(); //create checkbox if en-us if(contactUsForm.globalVariables.language == "en-us"){ var o_Elem = document.getElementById("stihl_BusinessConditionsTextTemp"); if (o_Elem && o_Elem.innerHTML) { contactUsForm.globalVariables.checkBusiness = false; contactUsForm.functions.checkInserButton(); let insertPosition = $("#InsertButton").parent(); $("

").insertBefore($(insertPosition)); var checkbox = document.querySelector("#stihl_BusinessConditionsCheckbox"); checkbox.addEventListener( 'change', contactUsForm.functions.stihl_BusinessConditionsCheckbox_change); document.getElementById("stihl_BusinessConditionsLabel").innerHTML = o_Elem.innerHTML; } } //check if account number exists if(contactUsForm.globalVariables.checkAccount === true) { contactUsForm.globalVariables.validAccount = false; contactUsForm.functions.checkInserButton(); contactUsForm.functions.createAccountNumberField(); $("#stihl_accountno").keyup(function() { contactUsForm.functions.checkAccountByNumber(); }); $("

").insertBefore("#stihl_accountno") $("#stihl_accountnumbermsg").text("This dealer number does not exist!"); $("

").insertBefore($("#InsertButton")) $("#stihl_accountnumberinfo").text("Please fill in a valid account number !"); } //serial number $("#productserialnumber").keyup(function() { $("

Must be numeric and have only 8 or 9 digits !

").insertBefore("#productserialnumber"); contactUsForm.functions.checkSerialNumber(); }); contactUsForm.functions.translateButtons(); contactUsForm.functions.removePortalParameters(); contactUsForm.functions.removeFieldsValidators(); contactUsForm.functions.refactorFieldsClassesForResponsivePurpose(); contactUsForm.functions.createTextAreaElement(); if(contactUsForm.globalVariables.isExternal === false) { contactUsForm.functions.createSearchResultElement(); } const currentLocation = $("html").first().attr("lang"); contactUsForm.globalVariables.currentLocation = currentLocation; const fieldsToHide = contactUsForm.globalVariables.fieldsToHide[currentLocation]; if(fieldsToHide){ fieldsToHide.forEach(function (fieldToHide) { var labelToHide = document.getElementById(fieldToHide); if (labelToHide){ var elementToRemove = labelToHide.parentElement.parentElement.parentElement; elementToRemove.parentElement.removeChild(elementToRemove); } }); } const sectionsToHide = contactUsForm.globalVariables.sectionsToHide[currentLocation]; if (sectionsToHide){ sectionsToHide.forEach(function (sectionToHide) { var sectionToHide = $("[data-name='" + sectionToHide + "']"); if (sectionToHide) { sectionToHide.parent().hide(); } }); } contactUsForm.functions.addCustomFileSelectorToTheForm(contactUsForm.functions.getFileButtonText()); contactUsForm.functions.addSubLineToForm(); contactUsForm.functions.addDescriptionHelpText(); contactUsForm.functions.changeSelect(); contactUsForm.functions.setBootstrapOnDescription() contactUsForm.functions.setCityLabel(); contactUsForm.functions.setHouseNoLabel(); contactUsForm.functions.hideField("stihl_casesubcategorycode"); //init ordernumber contactUsForm.functions.setOrderNumber() $("#stihl_orderid_label").parent().parent().toggleClass("hidden", true); window.addEventListener('resize', contactUsForm.functions.setCityLabel); window.addEventListener('resize', contactUsForm.functions.setHouseNoLabel); var elemTitle = document.getElementById("title"); if(elemTitle){ elemTitle.addEventListener("keyup", contactUsForm.functions.title_keyup, false); } var elemEmail = document.getElementById("emailaddress"); if(elemEmail){ elemEmail.addEventListener("keyup", contactUsForm.functions.checkEmail, false); $("

").insertBefore("#emailaddress") } //hide Search Results var divToHide = document.getElementById('searchEmailResultContainer'); if (divToHide){ document.onclick = function(e){ if(e.target.id !== 'searchEmailResultContainer'){ $("#searchEmailResultContainer").toggleClass("hidden", true); } }; document.querySelector('#StihlSearchEmailResultCloseBtnId').addEventListener('click', function(){$("#searchEmailResultContainer").toggleClass("hidden", true);}); } //init stihl_warrantynumber if(contactUsForm.globalVariables.language != "fr-fr"){ contactUsForm.functions.hideField("stihl_warrantynumber"); } //init stihl_producttypecode //$("#stihl_producttypecode_label").parent().toggleClass("hidden", true); //$("#stihl_producttypecode").parent().toggleClass("hidden", true); //init productserialnumber contactUsForm.functions.hideField("productserialnumber"); //init Regioncode if (contactUsForm.globalVariables.RegioncodeSelect) { contactUsForm.functions.sortSelectOptions("#stihl_regioncode"); contactUsForm.globalVariables.RegioncodeSelect.disable(); document.getElementById("stihl_regioncode").disabled = true; } //init Countrycode/Regioncode if (contactUsForm.globalVariables.CountrycodeSelect) { contactUsForm.functions.sortSelectOptions("#stihl_countrycode"); var countrycodeValue = $("#stihl_countrycode").children("option:selected").val(); if(countrycodeValue){ contactUsForm.globalVariables.CountrycodeSelect.setValue(countrycodeValue); } else if (contactUsForm.globalVariables.country && contactUsForm.globalVariables.countrysettings && contactUsForm.globalVariables.countrysettings.length > 0) { countrycodeValue = contactUsForm.globalVariables.countrysettings[0].stihl_countrycodeValue; contactUsForm.globalVariables.CountrycodeSelect.setValue(countrycodeValue); } } //save values for later to set //contactUsForm.globalVariables.producttypecodeValue = $("#stihl_producttypecode").children("option:selected").val(); contactUsForm.globalVariables.casemaincategorycodeValue = $("#stihl_casemaincategorycode").children("option:selected").val(); contactUsForm.globalVariables.casesubcategorycodeValue = $("#stihl_casesubcategorycode").children("option:selected").val(); contactUsForm.functions.fillPlaceholders();});

(Video) How to Sharpen Your Chainsaw Chain

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(Video) How to Properly Operate and Maintain Your Chainsaw
(Video) How to Measure Chaps

STIHL USA Contact Form| STIHL Support (3)

STIHL USA Contact Form| STIHL Support (4)

STIHL USA Contact Form| STIHL Support (5)

(Video) Pro Vs. Homeowner Stihl MS261c vs. MS250

US | English

  • AT | Deutsch
  • AU | English
  • BE | Français
  • BE | Nederlands
  • CH | Deutsch
  • CH | Français
  • CH | Italiano
  • DA | Dansk
  • DE | Deutsch
  • ES | Español
  • FR | français
  • IT | Italiano
  • LU | Français
  • NL | Nederlands
  • NO | norsk bokmål
  • NZ | English
  • PT | Português
  • SV | Sverige

LEGAL PRIVACY POLICY

(Video) Chapter 9: Starting Your STIHL Chainsaw

FAQs

How do I contact Stihl? ›

Should you have specific technical questions, contact your local STIHL Dealer or call STIHL Customer Service at 1-800-467-8445.

How do I email Stihl? ›

How to Contact Us. If you have questions about this Privacy Policy or other data protection matters concerning STIHL Incorporated, you can contact us by phone at 1-800-GO-STIHL (1-800-467-8445), via our online contact form, or by email at stihlcs@stihl.us.

Does Stihl have a satisfaction guarantee? ›

We happily accept returns or exchanges within 14 days of purchase. Unless your item is faulty, does not meet acceptable quality, or does not meet its description, your item must be returned unused and in the same condition that you received it (no fuel in tools).

How do I register my Stihl product? ›

You have to register by STIHL connected App or via the STIHL connected portal for access to STIHL connected. You need an email address for this purpose.

How does STIHL warranty work? ›

All STIHL axes, hedge shears, loppers, pruners, and pruning saws are warranted against defective material or workmanship until the product is no longer available while owned by the original purchaser (other than for purpose of resale), when used for all applications.

How long is STIHL warranty? ›

All STIHL Products shown in the current STIHL Sales Catalogue are covered for a period of 2 years from the date of purchase to the ORIGINAL PURCHASER, when used for the designed purpose of that product by Domestic users.

What does STIHL stand for? ›

Wiktionary. Stihlnoun. A type of large industrial saw, usually cordless with a petrol motor and a large circular cutting blade. Etymology: From the brand of a leading maker of such saws.

Why can't I buy STIHL parts online? ›

STIHL has long decided that only selling through the committed local dealer is the way for them to do business. It is the locally owned dealer that will be able fully service the customer's product needs. That being said, STIHL doesn't sell online. We dealers don't sell STIHL products online.

Does STIHL do Black Friday sales? ›

Yes, Stihl offers Black Friday and Cyber Monday deals. You can find all Stihl Black Friday coupons and Cyber Monday deals on BrokeScholar.

Can you return Stihl products at Ace Hardware? ›

You may return most items within 30 days from the original purchase date as long as the item is unused, in like-new condition, and in the original packaging. In each case, you must provide all paperwork, including product instructions or information and your packing slip/receipt, and any parts and accessories.

How can I tell if my Stihl chainsaw is real? ›

Sometimes the fakes are obvious (STIHL never uses stickers to mark its products – our logo is always printed or embossed directly on the product), but the only way to be sure you are getting a genuine STIHL is to purchase your product from an authorized STIHL Dealer.

Where is the serial number on a Stihl trimmer? ›

The serial number is located on the label on the bottom of the engine.

What do Stihl chainsaw numbers mean? ›

The Stihl chainsaw scale

Each model number contains three sections: MS, MSA, or MSE + numbers + letters. Let's start with MS, a straightforward one to explain. MS stands for Motorsäge (chainsaw in German), and MSA means it is a battery chainsaw, while MSE indicates it is an electric chainsaw.

Can you return a STIHL chainsaw? ›

Products must be unused or defective to be returned. There may be a 15% restocking fee for products that do not meet these conditions. Factory shipped products may be subject to a 15% restock fee. Factory shipped products require approval from the manufacturer and are not returned directly to Chainsaw-Stihl.

How do I claim an echo warranty? ›

Should you require assistance or have questions concerning ECHO's Warranty Statement, you can contact our Consumer Product Support Department at 1-800-673-1558 or contact us through the web at WWW.ECHO-USA.COM.

How does echo warranty work? ›

The warranty covers the unit for defects in the material and workmanship as long as normal use and maintenance is followed. Does ECHO offer a return or exchange policy? ECHO does not offer an over the counter return or product exchange. Returns and exchanges are handled different for each dealer.

How long does the STIHL battery last? ›

The battery life of STIHL tools depends on the battery used. For example, a STIHL MSA 120 C-B chainsaw with the recommended AK 20 battery lasts for up to 40 minutes or can achieve a battery life of up to 55 minutes when equipped with an AK 30 battery.

How long is Husqvarna warranty? ›

Our 3-year, limited warranty applies to the following consumer-grade wheeled equipment: Z200 series zero-turn mowers, riding lawn mowers, riding lawn tractors, push mowers, walk mowers, battery push and battery walk mowers, tillers and snow throwers.

What does C mean on Stihl saws? ›

To help you identify model features, look for these corresponding symbols: C = Comfort feature, E = Easy2Start™, Q = an additional chain braking system, R = wrap handle, and M = STIHL M-Tronic™.

Is ECHO owned by Stihl? ›

Fighting out of the blue corner is Echo, a company owned and run by the Yamabiko Corporation in Japan. Echo is a well-established brand, and the company has been operating for more than four decades.
...
Product Range.
ProductsEchoStihl
ElectricN/A3+
Battery3 Models6 Models
1 more row
9 Oct 2022

Are Stihl and Husqvarna the same company? ›

Husqvarna is the largest and oldest manufacturer of power tools in the world. Since 1959, the Swedish manufacturer has been making chainsaws. But the company has been around since before the 1700s. Meanwhile, Stihl is a German power tool manufacturer that has also been in the industry for decades.

Where are STIHL parts made? ›

From Our Factory in Virginia Beach...

Employing more than 2,000 workers at our state-of-the-art factory in Virginia Beach, we manufacture millions of gas- and battery-powered products every year, exporting them to more than 90 countries around the world.

Who makes OEM STIHL carburetors? ›

Zama Group
Zama Group logo
FormerlyShinagawa Die-Casting Co. Ltd.
Production output12 million carburetors, 4 million oil-pumps (2019)
OwnerStihl International GmbH
Number of employees2414 (2019)
9 more rows

Can you finance STIHL products? ›

For Echo, Stihl, Redmax, and Shindaiwa equipment that you would like to finance please contact the sales department and ask for financing options. After a short application, we will send your information to the financing company for a return answer within a few minutes.

What is the best chainsaw on the market? ›

Top 10 Best Chainsaw Tested and Reviewed by Experts [2022]
  • Husqvarna 120 Mark II – Overall “The Best Chainsaw of 2022” ...
  • WORX WG322 PowerShare – Best-Rated Small Chainsaw for Homeowners 2022. ...
  • Oregon CS1500 – Best Electric Corded Chainsaw 2022. ...
  • Greenworks 12-Inch 40V Chainsaw – Best Greenworks Chainsaw 2022.
5 days ago

What is a Stihl elite dealer? ›

STIHL Elite Dealers have consistently delivered you, our valued customer, better service and advice, an exceptional product range and the expertise of a fully qualified STIHL Master technician. That is why they can proudly be called a STIHL Elite Dealer.

How long does Stihl dealer days last? ›

STIHL Dealer Days launched nationwide on April 23 and runs through June 3. This limited time event offers great deals on STIHL equipment and accessories that are especially attractive for home owners. Some of the featured products throughout the country include: STIHL BG 55 handheld blower: $149.95 MSRP.

How do you tell what year a Stihl chainsaw is? ›

  1. Locate the serial number for your saw. ...
  2. Read the front and back pages of the owner's manual for your saw, if you still have it, which may indicate the year the saw was made or sold. ...
  3. Contact the manufacturer of the saw to find out information on it based on the serial number.

Where is the serial number on a Stihl backpack blower? ›

On backpack blowers, it is on the bar code label and stamped in the top of the cylinder or main crank case. All current serial numbers will be nine digits long and begin with the number 2, 3, 5, or 9.

What font does Stihl use? ›

The Logo has been aligned, the Stihl orange, which originated in working with nature, becomes the primary brand color. The new Corporate Font CONTRAFACE reflects the company's self-image as an Engeneering Company.

Videos

1. Wayne's Chainsaw Museum - The Ultimate STIHL Collection
(STIHL USA)
2. STIHL CHAINSAW'S Dirty Little Secret
(Wranglerstar)
3. The New STIHL Hexa Chain In Action!
(Machinery Nation)
4. How to Use and Mantain a Stihl Chainsaw
(Ace Hardware)
5. Demonstration of STIHL Chainsaw Protective Chaps
(STIHL USA)
6. How to Select the Right STIHL Chainsaw
(STIHL USA)

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